PRIVACY POLICY – VILLA MARNI ANDROID TV GUEST APP
Last updated: 4 August 2026
1. About this Privacy Policy
This Privacy Policy explains how Villa Marni handles personal information and device information through the Villa Marni Android TV Guest App.
The App is provided for Villa Marni accommodation properties in Gozo, Malta.
Privacy contact:
Villa Marni
Email: info@villamarni.com
Website: https://www.villamarni.com
2. Purpose of the App
The App is installed on televisions owned or managed by Villa Marni. It provides guests with accommodation information and property services, including:
• a personalised welcome and stay information;
• apartment and booking information;
• property guides and contact information;
• local weather, ferry and event information;
• access to supported entertainment applications; and
• optional automatic sign-out of selected streaming applications after checkout.
The App does not allow guests to create a Villa Marni user account.
3. Information Processed by the App
3.1 Guest stay information
The App may retrieve limited information relating to the booking assigned to a television, including:
• the guest’s name;
• the assigned apartment or accommodation;
• arrival and departure dates;
• booking reference or booking status; and
• other limited stay information needed to provide the guest experience.
This information originates from Villa Marni’s booking and property-management systems. It is used only to display the correct information for the accommodation and stay assigned to that television.
The App is not intended to collect payment-card information, identity-document information, private messages, personal contacts, precise location, health information, photographs, microphone recordings or camera recordings.
3.2 Television and application information
To securely configure and operate each television, the App may process:
• an application-generated television or device identifier;
• a temporary pairing code;
• a revocable authentication token;
• the apartment assigned to the television;
• pairing, activation or revocation status;
• the date and time the television last contacted the Villa Marni service;
• application and Android version information;
• network information such as an IP address, request time and basic server logs; and
• technical error or diagnostic information where needed to investigate a fault.
These details are used to authenticate the television, prevent unauthorised access, load the correct accommodation information and maintain the service.
The App does not use the device identifier for advertising or cross-application tracking.
3.3 Supported entertainment applications
The App may check locally whether specific supported applications, such as Netflix, YouTube or GO TV, are installed so that it can display or launch the appropriate entertainment option.
The App does not collect a complete inventory of applications for advertising, profiling or marketing purposes.
Villa Marni does not receive or access:
• streaming-service usernames or passwords;
• streaming viewing history;
• streaming search history;
• payment information held by a streaming provider; or
• the contents of a guest’s streaming profile.
Where checkout cleaning is enabled, the App may instruct Android to clear the locally stored data of selected streaming applications. This signs all accounts out of the selected application. The Villa Marni App does not read or transmit the contents of that application before clearing it.
Guests use Netflix, YouTube, GO TV and other third-party applications under the privacy policies and terms of those providers.
3.4 Locally stored information
The App may temporarily store the assigned apartment, television settings, authentication token and current guest stay information on the television.
This local information is used to keep the App operational and provide the correct guest experience. It is not used to create advertising profiles.
4. How Information Is Used
Information processed through the App is used to:
• pair and authenticate Villa Marni televisions;
• display the correct guest, apartment and stay information;
• provide accommodation guides and guest services;
• show relevant local information and events;
• operate supported entertainment shortcuts;
• schedule or perform checkout cleaning where enabled;
• maintain security and prevent unauthorised access;
• investigate technical problems;
• administer Villa Marni’s accommodation service; and
• comply with applicable legal obligations.
Villa Marni does not sell personal information.
Villa Marni does not use information processed by the App for third-party behavioural advertising.
5. Sources and Service Providers
The App may communicate with Villa Marni’s website and server infrastructure.
Information may also be processed using service providers needed to operate the accommodation service, including:
• Smoobu or another booking and property-management provider;
• Villa Marni’s website and hosting providers;
• technical service providers acting on Villa Marni’s instructions; and
• public information providers used for weather, events, ferry schedules or similar guest information.
These providers may process information according to their own contractual and legal obligations.
When a guest opens an external application or scans a QR code leading to an external website, that third party’s privacy policy applies to activity on that service.
6. Legal Grounds for Processing
Where applicable under European data-protection law, information may be processed because:
• it is necessary to provide accommodation and related guest services;
• it is necessary for Villa Marni’s legitimate interests in operating, securing and maintaining its televisions and guest services;
• it is necessary to comply with legal obligations; or
• consent has been provided where consent is legally required.
7. Data Retention
Guest information stored on a television is retained only for as long as reasonably necessary to provide the current or upcoming guest experience.
Information may remain on the television until the next booking refresh, checkout process, television reset, unpairing or clearing of the App’s local data.
Booking records held in Villa Marni’s reservation systems may be retained for the period required to manage the booking, provide accommodation services, resolve disputes and comply with accounting, tax and other legal obligations.
Television identifiers, pairing records and authentication information may be retained while the television remains installed or paired. They may be revoked or deleted when the television is decommissioned or no longer requires access.
Technical and security logs are retained only for as long as reasonably necessary for security, troubleshooting and legal compliance.
8. Data Security
Villa Marni uses reasonable technical and organisational measures to protect information, including:
• encrypted HTTPS connections;
• revocable per-device authentication tokens;
• restricted administrative access;
• server-side access controls;
• managed television configuration; and
• limiting information to what is needed for the App’s operation.
No electronic system can be guaranteed to be completely secure. Villa Marni nevertheless takes reasonable steps to prevent unauthorised access, loss, misuse or disclosure.
9. Your Data-Protection Rights
Depending on applicable law, individuals may have rights to:
• request access to their personal information;
• request correction of inaccurate information;
• request deletion of information;
• restrict or object to certain processing;
• request a portable copy of information where applicable; and
• lodge a complaint with the relevant data-protection authority.
Requests can be sent to info@villamarni.com.
Villa Marni may request sufficient information to identify the relevant booking and verify the requester’s identity. Some information may need to be retained where required by law or necessary for legitimate legal claims.
Because the App does not create guest user accounts, there is no separate App account to delete.
10. Children
The App is an accommodation and television guest-information service and is not directed specifically at children.
Villa Marni does not knowingly use the App to collect personal information directly from children for advertising or profiling.
11. International Processing
Some service providers may process information in countries outside Malta or the European Economic Area. Where required, Villa Marni will use appropriate contractual or legal safeguards for such processing.
12. Changes to this Policy
This Privacy Policy may be updated when the App, Villa Marni’s services or applicable legal requirements change.
The date at the top of this page shows when the Policy was last updated. Material changes will be published on this page.
13. Contact
Questions, privacy requests or complaints relating to the Villa Marni Android TV Guest App may be sent to:
Villa Marni
Email: info@villamarni.com
Website: https://www.villamarni.com
Gozo, Malta