Frequently Asked Questions

What is the Check-In time?

Self check-in can be done anytime after 15:00. If you plan to arrive earlier, please let us know in advance, and we will do our best to accommodate your request or else store your luggage in a safe room.

What is the Check-Out time?

Check-out time is at 10:00. If you need a later check-out, please contact us, and we will try to accommodate your request based on availability.

Is Wi-Fi available?

Yes, we offer complimentary Wi-Fi access throughout our property, including rooms and common areas.

Is a swimming pool available?

Our swimming pool is available for guests to use between 09:00 – 20:30. Please note that the pool may be subject to seasonal closures or maintenance; feel free to inquire about its status during your stay.

What are the cancellation policies for reservations?

Our cancellation policies may vary depending on the rate plan and booking channel. Please refer to your booking confirmation or contact us for specific details.

Is parking available on the property?

Yes, you can park in the street of the property. There is no charge or restrictions in our area.

Are pets allowed in the accommodations?

We welcome well-behaved pets in select accommodations. Please check with us regarding our pet policy and any associated fees.

Do you offer airport shuttle services or transportation options?

We do not provide airport shuttle services, but we can assist you in arranging transportation. Please contact us for more information.

Is there a minimum stay requirement during peak seasons or holidays?

During peak seasons or holidays, there may be a minimum stay requirement. Please check our booking page or contact us for details.

Can I request a crib for children?

Yes, we can provide a crib for children upon request for a minor fee. Please let us know your requirements when making a reservation.

Is there a deposit required at check-in?

A security deposit may be required at check-in, which will be refunded upon check-out, provided there are no damages or outstanding charges.

Are there any age restrictions for guests?

There are no specific age restrictions for guests unless otherwise stated. However, guests under a certain age need to be accompanied by an adult.

Do you offer special packages or discounts for extended stays?

Yes, we offer discounts for guests planning extended stays, especially during the low season. Check our website or contact us for more information.

Are there nearby attractions or points of interest you recommend?

We are happy to provide recommendations for nearby attractions and dining options. On booking, we will send you your booking information, which will contain a lot of information on what to do, where to go, which are the best bars/ restaurants in the area, and on Gozo.

What is the policy regarding smoking on the property?

Our property is entirely smoke-free. Smoking is not allowed in any indoor areas. Designated smoking areas are available outdoors.

Can I request early check-in or late check-out?

Early check-in and late check-out requests are subject to availability. Please contact us in advance to make arrangements.

How can I contact the property for additional inquiries or requests?

You can reach us by phone or WhatsApp at +35699228275 or email at info@villamarni.com. We will be happy to take your inquiry or requests you may have.

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Have a question?

If you have a question regarding Villa Marni Apartments & Maisonetters
or your planned stay in Gozo, let us know by sending us an email
at info@villamarni.com or complete the from that is here.

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